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Customer feedback

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Reviews for

  • Average customer rating: 9 out of 10
  • Number of reviews: 1359

Hotel was easy to find and walkable distance to the airport as well as Resorts World. Comfortable room with easy parking.

10 out of 10Ibis Styles

Everything went very smoothly.when our flights were changed at the last minute,holiday extras helped us rearrange everything. They were so helpful and friendly. We have used them for many years now even through the complications of covid!we will always come back.

10 out of 10Ibis

Hotel and parking perfect

10 out of 10Ibis with Blue Circle Meet and Greet

More concise directions to the VIP parking area plus sending through late bookings to hotel and parking (neither had acrevordvof our booking)

9 out of 10Ibis with Blue Circle Meet and Greet

Only a short walk to the terminal. Clean, modern and spacious rooms. Good value.

10 out of 10Ibis

Everything was exactly as described very pleased kept informed all way through

10 out of 10Ibis with ShortRun Parking

Really easy to book, good choice of Hotel and airport parking.

10 out of 10Ibis with ShortRun Parking

We parked our car and booked hotel accommodation at Birmingham Airport.

8 out of 10Ibis with ShortRun Parking

Valet car parking and overnight stay at Hotel at Birmingham Airport.

10 out of 10Ibis with Blue Circle Meet and Greet

The quality of the car park was dreadful (basically rough ground in a derelict area), the bus was dirty and very badly driven. The collection on our return was very Mayer of fact borderline rude. The ibis room at Birmingham is a disgrace! Dirty, cheap, no aircon in a very hot room, very poor quality restaurant ( we went out to the Hilton a short walk away even though it was tipping down with rain).

2 out of 10Ibis