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Luton airport aims to reduce security queues

[November 17th 2008]

Luton airport plans to introduce a priority lane which it hopes will lead to shorter queues at airport security.

The airport, which handles more than 10 million passengers a year, says the building works for the security priority lane will start shortly.

“Although investment has enabled us to reduce queue times for all passengers, we are aware that some passengers would value a way of guaranteeing the quickest possible progress to the security search point,” explains London Luton Airport marketing director, Natalie Raper.

“We are therefore introducing the priority lane option and will be making a charge of £3.00 per passenger for this service; only passengers that choose to use the priority lane will be charged. By offering a choice of options we can provide an airport experience to suit the needs of all passengers,” Raper continues.

Luton airport says that once the new priority lane at airport security is complete passengers will be able to purchase tickets using kiosks in the airport terminal.

The security priority lane is part of a series of improvements currently being made at Luton airport at a cost of £2 million. In October the airport announced “major enhancements” to its Central Terminal Area, including improvements to the short term airport car park, bus set down area, main terminal roundabout and drop off zone facilities.

New and improved airport car parking includes short term car parking just a short walk from the terminal building and priority parking drop off and collection adjacent to the terminal building.

Travel to the airport will also be improved soon with better access to the airport via a direct link to junction 10 of the M1 motorway.

Construction work at Luton airport is scheduled to continue until Easter 2009. During this period the airport says it will do its best to minimise disruption to traffic but concedes some localised congestion will be experienced during certain phases of the project.

Written by: Nick Purdom